• ConCERN AI assistant home screen with a safety banner, greeting, and four guided preset prompts.ConCERN AI assistant drafting a message to a loved one, with refine actions and a recommended module.

    Designing a confidential AI assistant for families navigating addiction.

    Conversation Design AI
    • 7 research sessions
    • 2 weeks research to live prototype
  • ConCERN caregiver platform, mobile screen.ConCERN caregiver platform, mobile screen.

    Designing a mobile website to support caregivers of people with substance use disorder.

    UX Research Healthcare
    • 0→1 in 2 months
    • 8 + 8 research sessions
  • Muawin approvals console reviewing a flagged loan case, showing risk score, AML checks, and the decision panel.

    From lender to infrastructure: Muawin's embedded credit platform.

    System Design Fintech
    • 40% of company revenue
    • 30k+ monthly transactions
  • Redesigned Muawin field agent app, daily overview screen.Redesigned Muawin field agent app, store check-in screen.

    Redesigning the Field Agent Experience for a micro-lending fintech startup.

    UX Research Mobile Design
    • 2× visits per day
    • <60s to plan a route
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